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In the event that no satisfactory resolution can be found between the parties, or in the event that student grievances arising from online courses or programs cannot be resolved through existing institutional EVCC policies and procedures, students may submit a formal written complaint to:

State Council of Higher Education for Virginia Private and Out-of-State Postsecondary Education Unit

101 N. 14th Street, 10th Floor James Monroe Building Richmond, VA 23219

Executive Director Council on Occupational Education

Building 300, Suite 325 7840 Roswell Road, Atlanta, GA 30350

Grievance procedures regarding the Occupational Therapy Assistant program should follow all of the steps outlined above. In the event that no satisfactory resolution can be found between the parties, then all materials may be submitted in writing to:

ACOTE Chairperson c/o the AOTA Accreditation Department

4720 Montgomery Lane, Suite 200 Bethesda, MD 20814-3425

GRIEVANCE FORM

Note: ALL FIELDS ARE REQUIRED

A. I certify that all the following are true:

1. I am a current or former student at EVCC.

I have exhausted all internal complaint or grievance options without acceptable outcome.

B. The issue, dispute, or incident involves a distance education program offered by EVCC and occurred within two (2) calendar years from the date of the alleged violations.

Do one or more of the allegations listed below relate to the complaint?

1) The institution's distance education program does not meet the state authorization requirements indicated in Section 3 (Institutions and Participation) of the SARA Policy and Standards.

2) The institution violated Section 4 (Consumer Protection) of the SARA Policy and Standards ( http://nc-sara.org/files/docs/NC-SARA_Policies_Standards.pdf )

3) The institution's distance education program does not meet any other standards established by the institution's accrediting agency ( http://www.council.org ).

Status of complaint:

All factors must be affirmed by clicking Yes buttons for this complaint to be considered:

STUDENT: I am a current or former student of EVCC:

RELEASE OF RECORDS: I hereby give written consent and authorization to EVCC and its agents to disclose any relevant educational records or information to the reviewing panels to process this complaint, including educational and personal information.

ACCURACY OF DETAILS: All information provided herein is complete, true, and correct to the best of my knowledge and belief:

COOPERATION: Upon request, I will provide additional information and supporting documentation to assist in the review and processing of this complaint:

Submit this Grievance Form to EVCC by clicking the SEND button: